Sheraton Detroit Metro Airport
Що кажуть гості
The shuttle driver who helped my family and get all our luggage to the hotel after a really long flight was amazing. We had 8 pieces of checked luggage and four boxes containing bicycles that we moved back after a year long stay in Australia. Detroit was the last stop due to the Air Canada strike and we were exhausted. The driver kindly waited for us to get the luggage to the shuttle and helped us load everything in. This was so appreciated. The checkin was also great even though there were issues with our booking.com reservation as we had to push back an extra day due to a cancelled flight. The hotel was able to sort it out. We were so tired and ended up sleeping in. The hotel was gracious with extending our checkout time the next day without extra cost. We ended up staying a second night so we could get a bit more rest and take in a Tiger's game. It was great. The uber was about $60-70 to the city so that is something to consider if you plan to use this as a home base for sightseeing without a care. The kids enjoyed the pool and the large atrium style hotel with natural light and tons of space was a great place to hang out and relax a bit. The staff running the breakfast buffet was also friendly and provided some nice coffee. Overall an excellent experience. I wouldn't hesitate to recommend this to other weary travellers who want an easy, comfortable rest.
Michael
серпень 2025 р.
Everything is fine, I’ve been going there for about 13 years now. Lady at the front desk, Taylor was so professional and perfect! Bartender Brandon was super. In town for HS reunion of a grandson.
Anonymous
червень 2025 р.
The hotel staff were very helpful, caring and pleasant. Room was clean and perfect.
Garman
листопад 2024 р.
Check in was smooth. Clean and comfortable rooms. Close to the airport and rental car return zone.
David
квітень 2024 р.
This is a very nice hotel. I've stayed there many times. Good staff. Very clean rooms. Updated. Quiet. Had to have maintenance visut and ...whoa did they get there fast. That was a pleasant surprise. Late chk out....noon. odd to see these days
Janice
квітень 2025 р.
It was Christmas evening and we used it as a overnight to get to the airport early the next morning, the 26th there was one bartender and one Cook and it was busy as can be but the two of them just cranked it out and should be commended I did let them know they did an excellent job and I did let the front desk know as well. They kept it all together and kept it flowing even though it was just the two of them. I hope they get kudos from their bosses.
Maggieq3
грудень 2024 р.
I had two nights in Detroit and the first hotel I chose was kind of horrible. No names! But it had no amenities and I was tired after my flight and wanted dinner and a glass of wine but they had nothing. I was supposed to stay there on the way back from Canada, but I switched to the Sheraton and was much happier with it. Nice dinner, nice glass of wine, good nights sleep. Very good.
Janet
липень 2025 р.
Our flight was delayed and we had to book an airport hotel last minute -- fortunately, this was a solid choice. It had a 24-hour shuttle service, and we didn't have to wait more than 15 minutes for it in the middle of the night. The room was clean and spacious, and the bed was very comfortable. It served our purposes!
Lindsay
липень 2025 р.
Open, good condition, good food.
John
грудень 2024 р.
Overall great experience. Room was nice, it was quiet and the pool was a perfect temperature and hot tub was nice. The only complaint was that they charge 10 dollars for parking. They rent the lot out to non guests so there were almost no parking spots to park. They do not offer room service or if they do they did not have a menu in the room.
Theresa
квітень 2025 р.
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